Contacts
Offering its users the best service, King Billy Casino pays special attention to the quality of customer support. Several methods of contact are available on the site, provisioning that all users are able to interact with each other conveniently. The main methods of contact include email, online chat, and a detailed FAQ section. Each of these methods guarantees prompt resolution of issues.
| Communication type | Description |
|---|---|
| Users can send an email and a description of their issues. A response is usually provided within 24 hours. | |
| Online chat | Available 24/7 for all registered users. A response is provided in 5 minutes. |
| FAQ | Frequently Asked Questions section that answers key questions about the platform and the game. |
FAQ
How do I get in touch with support?
You can contact support via online chat, which is available 24/7, or send an email.
How long does it take to get a response from customer support?
Online chat is answered within minutes and email inquiries are responded to within 24 hours.
Can I ask questions via social media?
King Billy Casino does not currently provide the option to contact via social media. The main methods of contact are email and online chat
What languages does the helpdesk support?
King Billy Casino’s customer service is available in several languages, comprising English, which is ideal for Australian users.
How do I find the FAQ section of the website?
You can find the FAQ section at the bottom of the King Billy Casino homepage, which contains answers to the most popular questions.